William Gets gives us a few hints after we posed a few questions about Team Management:

  1. What in your eyes are the main differences between a leader and a boss?
Those very words tell you a thing or two. Are you bossing people around or are you leading them?  A boss is a person who thinks that he/she is most important and everyone under him/her are inferior tools to further their interest. The leader understands that people are essential to the organisations success and treats them as equals and simply provides helpful direction. A leader is part of the team, the boss views himself as above the team.
2. Over the years - What have you noticed is the best way to boost team morale?
If you have a good company structure in place with efficient systems, that's step one towards generating team morale; chaos and putting out fires can really bring everyone down. Secondly, keep the humour going. If you are by nature a grouch, you're never going to have a motivated team. Thirdly, tell people on your team when they have done well!
3. Getting different departments/positions to work coherently towards a common goal isn’t easy, what is your trusted approach to this?
Detailed project management. Constant communication. Brilliant project management software.
4. Let us in on a favourite quote - that you believe applies to business management and life in general.
Effective leadership is putting first things first. Effective management is discipline, carrying it out. Stephen Covey. 

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